Privacy Policy

FieldResponder

Privacy Policy

Last Updated: October 1, 2025

Introduction

The Evergreen Collective, LLC ("we," "us," or "our") operates FieldResponder ("the App"), a stress injury awareness platform. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your information when you use the App.

Information We Collect

  1. Account Information
    • Name
    • Email address
    • Password (encrypted)
    • Organization affiliation
    • Role or position (if provided)
  2. Wellness Assessment Data
    • Self-assessment responses
    • Capacity check-in data
    • Incident survey results
    • Optional free-text responses
    • Health plan data
  3. Usage Information
    • Login dates and times
    • Features accessed
    • Device information (browser type, operating system)
    • IP address
  4. Optional Information
    • Phone number
    • Additional demographic information

How We Use Your Information

  1. Primary Purposes
    • Provide and maintain App functionality
    • Generate anonymous team insights and analytics
    • Improve user experience and App features
    • Send service-related notifications
    • Respond to support requests
  2. Anonymous Data ProcessingBy default, your wellness assessment data is anonymized before being aggregated with team data. We use this anonymized data to:
    • Create team-level wellness trends
    • Identify patterns that may indicate team support needs
    • Generate reports for team administrators
  3. Identified Data (Opt-In Only)If you explicitly opt-in to share data with your personally identifiable information:
    • Team administrators may see your individual responses
    • You may receive personalized support or resources
    • You can revoke this consent at any time

Data Sharing and Disclosure

  1. What We DO NOT DoWe do not sell your personal information. We do not rent, sell, or trade your personal data to third parties for their marketing purposes.
  2. Within Your OrganizationAnonymous (Default): Team-level aggregated data only
    Identified (Opt-In): Individual data visible to designated team administrators if you choose
  3. Service ProvidersWe may share information with trusted third-party service providers who assist in operating the App, including:
    • Cloud hosting services
    • Analytics providers
    • Email service providers
    All service providers are contractually obligated to maintain confidentiality and security.
  4. Legal RequirementsWe may disclose information when required by law, court order, or to:
    • Comply with legal obligations
    • Protect our rights or property
    • Prevent fraud or security issues
    • Protect user safety in emergencies
    All service providers are contractually obligated to maintain confidentiality and security.

Data Security

  1. Security MeasuresWe implement industry-standard security measures to protect your data:
    • Encryption in transit (HTTPS/TLS)
    • Encryption at rest for sensitive data
    • Security audits
    • Access controls and authentication
    • Secure data centers
  2. No Absolute GuaranteeWhile we strive to protect your information, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain best practices.

Your Privacy Rights and Choices

  1. Data Sharing Control
    • Choose between anonymous or identified data sharing
    • Change your preference at any time
    • View what data has been shared and how
  2. Access and Correction
    • Access your personal information
    • Correct inaccurate data
    • Update your account details
  3. Data Deletion
    • Request deletion of your account and associated data
    • Export your data before deletion (where available)
    • Note: Anonymized aggregate data cannot be removed from historical team reports
  4. Communication Preferences
    • Opt out of non-essential emails
    • Control notification settings
    • Receive only critical service updates

Data Retention

  1. Active AccountsWe retain your data while your account is active and as needed to provide services.
  2. Deleted AccountsUpon account deletion:
    • Personal information deleted within 30 days
    • Anonymized data may remain in aggregate reports
    • Backup systems purged within 90 days
  3. Legal ObligationsWe may retain certain data longer if required by law or to resolve disputes.
  4. Children's PrivacyFieldResponder is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we learn we have collected data from a minor, we will delete it promptly.
  5. International Data TransfersYour data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
  6. Cookies and TrackingWe use essential cookies for:
    • Authentication and security
    • Remembering user preferences
    • Analytics to improve the App
    You can control cookies through your browser settings, though some features may not function properly without them.
  7. Third-Party LinksThe App may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
  8. Changes to This PolicyWe may update this Privacy Policy periodically. We will notify you of significant changes via any of the following:
    • Email notification
    • In-app announcement
    • Updated "Last Updated" date
    Continued use after changes indicates acceptance of the updated policy.
  9. California Privacy RightsCalifornia residents have additional rights under the California Consumer Privacy Act (CCPA):
    • Right to know what personal information is collected
    • Right to know if personal information is sold or shared
    • Right to opt-out of personal information sales (we don't sell data)
    • Right to deletion
    • Right to non-discrimination
  10. Contact UsFor questions, concerns, or to exercise your privacy rights, contact us at:
    Privacy Officer
    The Evergreen Collective, LLC
    info@fieldresponder.com
    For privacy-related requests, please include "Privacy Request" in the subject line.
  11. Data Protection OfficerFor users in the European Union or other jurisdictions requiring a Data Protection Officer, contact:
    The Evergreen Collective, LLC
    info@fieldresponder.com

Your privacy matters to us. We are committed to transparency, security, and giving you control over your personal information.

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